FAQs
Got questions? We've got answers! From pricing and production times to order details and processes, shipping, and customization options, our FAQ page covers everything you need to know about our premium embroidery services. Find clear, helpful information—all in one place!
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How long does it take?
Typical turnout time is about 10-14 business days, however it depends on the project and current amount of orders. Please let me know if you have a specific deadline!
How much does it cost?
Custom projects are custom quoted which you can do for free, however every design has a $40 flat fee for digitizing.
What is digitizing?
Digitizing is the process of converting a design or logo into a stitch file that embroidery machines can read. This file tells the machine how to stitch the design, including stitch type, direction, and density.
The digitizing fee covers the time and expertise required to manually create this stitch file, ensuring a high-quality and accurate embroidered result.
Does your studio have regular open hours?
No, I don't have set hours. While this is my full-time job, I'm also a full-time mom, so I work around my family's schedule. All pickups and consultations are by appointment only. Just reach out to schedule a time!
How do I place an order?
You can fill out my quote form HERE to request custom apparel, or shop my site for pre-made apparel!
Do you offer shipping?
Yes! I offer nationwide shipping. Shipping costs will be added to to your invoice.
Do you accept customer-supplied items?
Yes, but at your own risk. If your item is damaged during production, I can't replace or refund the item. However, I will refund the embroidery cost.